1. Flexible Flying Time
2. Body Weight Limitation
Northern Himalayas reserves the right to de-board passengers if the actual weight differs from the declared weight.
No refund shall be provided in such cases.
Excess Weight Charges
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Passengers above 75 kg will be charged INR 2,500 per kg, payable in Dehradun before flying.
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If incorrect weight is found during final pilot verification, INR 3,000 per kg will apply or the passenger may be de-boarded without refund.
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If total passenger weight exceeds 450 kg, a penalty of INR 1,20,000 + GST shall apply and flying will depend on Pilot & AME approval.
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Passenger names cannot be exchanged within 48 hours prior to departure.
3. Luggage Policy
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Only one soft duffel bag (maximum 5 kg) per passenger is allowed.
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Duffel bags will be provided on arrival.
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Hard-case luggage, trolley bags, or large suitcases are strictly prohibited.
4. Flying Schedule & Dham Sequence
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The order of visiting Dhams may vary due to weather, technical issues, or government permissions.
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Departure timing and flying sequence are subject to operational clearance.
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New Chardham passengers scheduled for the day shall be given priority over backlog passengers.
5. Hotel Accommodation
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Northern Himalayas reserves the right to change hotels based on availability.
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Groups of 6 or more passengers may stay in different hotels due to helicopter weight distribution.
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Rooms are provided on double or triple sharing basis only.
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Single occupancy rooms are available at an additional charge of INR 45,000 per person (tax inclusive).
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Any extra night halt at any Dham or Dehradun must be paid directly by the guest on the same day.
6. Bad Weather & Force Majeure Conditions
Flying in the Himalayas is subject to Force Majeure conditions including but not limited to:
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Delayed ATC permissions
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VVIP movements
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Indian Air Force NOTAM restrictions
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Technical aircraft issues
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Crew illness
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Late reporting at helipads
Passengers must be prepared for delays or itinerary changes.
It is strongly advised to keep one buffer day beyond the 5N/6D itinerary.
7. Itinerary Amendments
Due to weather or backlog:
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Dodham, Ekdham, or Teendham may be covered in 1–2 days
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In most cases of prolonged backlog, the tour may be cancelled
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If no flying occurs from Dehradun, the tour may be treated as cancelled and may not shift to the next day
8. Infant Policy
9. Airport Transfers
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Transfers are provided only on arrival and departure days.
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Transfers to Haridwar or Rishikesh are chargeable at INR 8,000 per cab.
10. Passenger Grouping
11. Kedarnath Shuttle Operations
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Kedarnath shuttle services operate under IRCTC control.
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Charter passengers cannot be prioritized.
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If Kedarnath darshan is not possible on arrival day, it may be covered the next day and Badrinath adjusted accordingly.
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Passengers may be split into different shuttle flights as per IRCTC scheduling.
12. Rescheduling Policy
13. Payment Terms
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50% advance payment at time of booking
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Remaining balance due 30 days before departure
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Full payment mandatory prior to helicopter boarding
14. Cancellation Policy
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Up to 30 days before flying date: 40% cancellation charge
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0–30 days before flying date: No refund
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If yatra is cancelled from Dehradun due to force majeure, 10% flight preparation charges shall be deducted
15. Force Majeure & Refund Policy
No refund or compensation shall apply in case of:
Partial Completion Policy
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If 3 Dhams are completed and 1 Dham remains, approx. INR 15,000 per person shall be issued as a credit note.
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Additional services or extra stays will be deducted.
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No refund for unused services booked in advance.
16. Government Policies & Taxes
Any change in government policies, SOPs, levies, or taxes after confirmation shall be payable by passengers before tour commencement.
17. Mid-Tour Cancellation
If passengers cancel mid-tour:
Northern Himalayas is not responsible for losses related to hotels, flights, buses, or trains booked independently.
18. No-Show Policy
Failure to report at scheduled time or location will be treated as No Show, and no refund shall be applicable.
19. No Flying Scenario
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If no flying occurs due to weather or force majeure, proportional refund shall be issued excluding taxes, royalty fees, and 10% flight preparation charges.
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Refunds processed after 30 working days post-season completion.
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If flight attempts are made but landing fails, 20% operational charges shall be deducted.
20. Regulatory Permissions & Safety
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All flights operate strictly under approvals from DGCA, ATC, State Government, and Local Authorities.
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Even if other helicopters operate, Northern Himalayas may cancel operations if safety is compromised.
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Passenger safety remains the highest priority at all times.
If helicopter capacity is reduced by authorities, the cost difference shall be shared equally among remaining passengers.
21. Emergency Evacuation Policy
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Evacuation decisions rest solely with Northern Himalayas based on safety assessment.
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If evacuation is arranged by the company, transportation cost will be borne by the company.
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If guests choose independent evacuation, all costs shall be their responsibility with no refund.
22. National / State Emergency
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In case of COVID positivity, government cancellation, or national/state emergency, no refund shall be applicable.
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A credit voucher will be issued against advance payment, usable for future helicopter tours or charter services.
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Credit vouchers are transferable with prior written intimation.
Final Declaration
All terms are framed to ensure passenger safety, operational smoothness, and a spiritually fulfilling Chardham Yatra experience.
Booking the tour confirms full acceptance of all Terms & Conditions mentioned above.
